Privacy Policy

Last updated: 23 September 2026

Identity and Role of the Data Controller

redcarptix acts as the data controller for the purposes of this privacy policy. We are responsible for determining how and why your personal data is processed in connection with our services as the central hub for media feeds, including professional video operation, live signal management, content distribution, camera work, and the creation of reliable high-quality feeds for news programs and television broadcasting. Our operations are based in the United Kingdom, and we comply with the UK GDPR and the Data Protection Act 2018.

Scope of This Notice and the People It Covers

This notice applies to all individuals whose personal data we process, including visitors to our website, clients who engage our media feed services, suppliers, and any other parties who interact with us through our contact form or other means. It covers data collected when you use our commercial website, submit enquiries, or otherwise engage with our broadcasting-related operations.

Categories of Personal Data and Sources

We collect personal data such as your name, contact details including email address and phone number, business affiliation, and any information you provide through forms. Sources include direct input from you via our contact form, information generated through your use of the site, and data obtained from third-party service providers where necessary for service delivery. We do not collect sensitive personal data unless explicitly required and with your consent.

Purpose-by-Purpose Explanation of Processing and Legal Basis

Processing occurs for purposes including responding to enquiries, providing media feed services, managing contracts, fulfilling legal obligations, and improving our offerings. For each purpose the legal basis is either consent, performance of a contract, compliance with legal obligations, or our legitimate interests in operating a professional media services business, always balanced against your rights.

Whether Providing Data Is Required and Consequences of Not Providing It

Providing certain personal data is necessary to respond to your enquiries or deliver our services. If you do not provide the required information we may be unable to process your request, enter into a contract, or provide the requested media feed solutions, though you remain free to browse the site without submitting data.

Cookies and Similar Technologies

We use cookies and similar technologies to ensure the site functions correctly and to understand usage patterns. Details are set out in our separate Cookie Policy, which you can access via the site-wide cookie banner. You can manage your preferences through browser settings or the banner controls in line with PECR requirements.

Processors, Service-Provider Categories, Recipients, and Disclosures Required by Law

We share data with trusted processors such as hosting providers, email service platforms, and analytics tools that assist in delivering our media services. Categories of recipients also include legal authorities where disclosure is required by law. All processors are bound by contracts that require them to protect your data to the same standards we apply.

International Transfers and the Safeguards Used

Where data is transferred outside the United Kingdom, for example to service providers in other countries, we ensure appropriate safeguards such as UK-approved standard contractual clauses or adequacy decisions are in place to protect your rights.

Specific Retention Periods or Defensible Criteria

We retain personal data only for as long as necessary for the purposes described, typically for the duration of our contractual relationship plus a reasonable period to meet legal, accounting, or dispute-resolution requirements. Criteria include the nature of the service provided and applicable statutory limitation periods.

Security and Data-Minimisation Practices

We implement appropriate technical and organisational measures to protect personal data against unauthorised access or loss. Data minimisation is applied so that only the information strictly needed for each purpose is collected and retained.

All Applicable Data-Subject Rights and Practical Method for Exercising Them

You have rights to access, rectification, erasure, restriction, portability, and objection. To exercise these rights please contact us using the details on our Contacts page or by writing to Holmbush Road, London, SW15 3LE, United Kingdom or emailing [email protected]. We will respond within the timescales required by law.

Right to Withdraw Consent and Object to Direct Marketing or Profiling

Where processing is based on consent you may withdraw it at any time. You also have the right to object to direct marketing and any profiling activities. Opt-out options are provided in our communications and via the contact form.

Right to Complain to the Competent Supervisory Authority

If you are not satisfied with our response you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority, at their website or by post.

Children or Age Restrictions

Our services are intended for professional clients and individuals aged 18 or over. We do not knowingly collect personal data from children under 18.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Policy Changes and Effective Date

We may update this policy from time to time to reflect changes in law or our practices. The current version is always available on this page and the last updated date is shown at the top.